Skip To Main Content

Student Tech Help

Welcome to the PUHSD Technology Department’s Student Help Section



    1. Try turning the device off and back on
    2. Verify the device is connected to the internet
    3. Make sure the device is fully charged or is plugged into power
    4. Make sure you are logging into all of your apps through Classlink
    5. Reset your passsword (see item No. 5)
    6. Delete saved passwords
    7. Reset your Chrome browser (see item no. 6)
    8. Powerwash your Chromebook (see item no. 7)





  4. [CONTENT_REVIEW BootstrapGrid]

    1. Go to Classlink and sign in



    Classlink Icons

    [CONTENT_REVIEW BootstrapGrid]

    2. Click on Paper.Co

    Paper Co Icon

    [CONTENT_REVIEW BootstrapGrid]

    3. Search for your School

    Search for your school

    [CONTENT_REVIEW BootstrapGrid]

    4. Once you have selected your school, click on the "Sign in with Google" button and select your school account

    Sign in with Google button

    [CONTENT_REVIEW BootstrapGrid]

    5. You are inside dashboard

    Paper.Co dashboard



  5. Password Reset Directions

    1. Click the “Apps” button at the bottom of your screen and select “PUHSD Password Reset Tool.”
    cb reset tool

    2. Your email address this would be your student ID# followed by

    For example:

    set password
    3. Your current password is the password that you use to log into your chromebook.
    current pw
    4. Your new password must be at least 8 characters long.
    new pw

    Click on “Reset Password” and you should see a big Thumbs up icon. Turn your Chromebook off and back on.

    (If you get an error message, carefully type in your email, and passwords again until it works.)

    thumbs up







    1. Open Chrome 
    2. Go to the 3 dots in the top right corner 
    3. Click “Help” then “About Google Chrome”


    You will see this screen below and you will need to click Chrome OS settings.

    chrome version info screenshot


    This will bring you to a screen to update and when it's done it will ask you to restart the Chromebook. If you have questions or concerns feel free to contact Helpdesk at (951) 943-6369 ext. 80250, email or complete the form in the section below, My Issue was Not Resolved.



  11. Please call the Tech Help desk at (951) 943-6369 extension 80250


    submit a help request by filling out this form.